Here are some key features of "IToolabs Communicator":
Voice:
· Sending and receiving VoIP calls;
· Transferring and redirecting VoIP calls;
· Sending DTMF in a dialog, recording and consequent Playback of DTMF-sequences;
· Automatic dialing of a contact's extension;
Voice messaging:
· Listening voice messages;
· Sending Voice Message by e-mail;
· Replaying and deleting voice messages;
Chat:
· Exchanging instant messages with XIMSS, SIP and XMPP clients;
· Automatic e-mail delivery of a message if instant message delivery fails (for example, when a user is offline);
· Storing messaging History as e-mail messages on the server, with the option of deactivating history log for specific chat sessions;
Contact Management and Presence:
· Tight integration of CommuniGate Pro contacts folder and Roster;
· Grouping of addressbook contacts;
· Sending contact information in a vCard;
· Observing the presence status of specific contacts, merging the presence status of one contact's different addresses;
· Blocking a contact;
Other:
· Native support for Yealink USB handsets (models P1K(H), B2K, P4K, P4V, P5D, P8D(H), P10D, W1D, B3G, P6S(H), P6KP;
· Checking the availability of updates and automatic update of the Communicator (additional CG/PL code needs to be deployed to the server);
· Reporting a problem from the Communicator's interface.
